The Canadian Council of Insurance Regulators (CCIR) after public consultations, agreed on three principles as best practices in managing actual or potential conflicts of interest. The principles promote consumer confidence in the insurance industry by outlining best practices for managing these situations when they arise.
The principles are:
Distributors must put the interests of policyholders and purchasers ahead of their own;
Consumers must receive disclosure of any actual or potential conflict of interest that is associated with a transaction or recommendation; and
Products recommended must meet the needs of the consumer. Our company supports these principles. If you feel that our representatives are not following them, please let us know.